Designing an IT Operations and Management Platform for Enterprise Teams: Cloudpager
Overview
An enterprise platform for managing and deploying Windows applications across physical and virtual desktops.
I joined at the idea stage as the sole product designer to define the platform’s UX, UI, and design system.
The Challenge
Enterprise IT tools are often complex, outdated, and hard to navigate. Cloudpager aimed to simplify app deployment and desktop management—but needed a clean, scalable UI to bring the concept to life.
Key Outcomes
Successfully launched v1 of a complex enterprise IT application management platform from concept to market-ready product.
✅ Secured multiple global enterprise customers, demonstrating strong market fit and trust from large organizations.
✅ Established a scalable design system that supported ongoing feature development and UI consistency across releases.
✅ Simplified complex workflows for IT managers and DevOps teams, improving usability in a traditionally underserved space.
✅ Enabled asynchronous collaboration with executive stakeholders (CEO, CTO) and cross-functional teams to align vision and execution.
✅ Iteratively refined designs post-launch, improving UI compactness and adding features based on user feedback and product needs.
My Role
Led all product design: IA, flows, wireframes, high-fidelity mockups
Built a full design system (typography, layout, color, components)
Worked directly with CEO, CTO, PM, engineers, and sales architects
Delivered specs via Zeplin and supported story writing for dev handoff
Application delivery
Teams can package their applications without worrying about legacy versions and deploy them across any modern desktop environment regardless of their operating system.
Workpods: A designated space for your teams
Store a list of applications in a Workpod that can be configured and deployed to a specific set of users or groups of users. Here, you can apply semantics of how your teams are structured and the types of applications each team needs.
Storefronts: Self-Service Portal
Enables virtualized applications to be accessed and launched through a self-service portal acting similar to an app store.